Reference

Read These Terms Before You Deposit

Everything here is the agreement between you and us: who can open an account, how the wallet works, and what happens when a payout gets questioned.

Account eligibilityOne account per personWallet name matchPayout verification

Explore the Lobby Read FAQ

POLICY CONTACT

Reach Our Desk About These Terms

Clause questions go to the same desk that handles deposits, so you're not bounced between teams. Open the chat window from the lobby, or email the address in the footer when you want the answer in writing. If you're on mobile in Dhaka or anywhere else in Bangladesh, the chat panel sits in the same corner as it does on desktop. Quote the section you're asking about plus your registered mobile number — that gets your account file pulled up faster.

Live chat desk Open chat from the icon in the lobby and type the clause you're stuck on. The agent pulls up your account file and answers it without transferring you around.

Email for clause queries Write to the support address shown in our footer with your account name and the section number. A written reply leaves you a record you can refer back to later.

Wallet dispute path If a bKash, Nagad or Rocket transfer sits unmatched, send the transaction ID and the time from your wallet app. We trace it against our payment log before deciding.

Open an Account Under These Rules

EzCash BD Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account with us, and they stay in force every time you log in, fund the wallet or request a payout. Access depends on where you are: if online gaming is restricted under your local law, or your area

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sits outside our eligible regions, the account cannot be used and we may pause it while we check. You confirm you are of legal age in your jurisdiction and that the account is yours alone — one person, one account, one verified name. The name on
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your bKash, Nagad or Rocket wallet must match your account details, because payouts go back to the same wallet the deposit came from. Game outcomes are settled by the studio's own engine, so results on Crash Velocity, Baccarat Viproom or Dhaka Coast Reels stand as recorded
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on the provider's server, not as shown on your screen if the two disagree. Promo terms sit alongside these rules; where a promo carries its own wagering condition, that condition applies to the funds it created. We can update these terms when payment rails, providers or
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local rules change, and the version published here with its revision date is the one that counts. Continuing to place bets after an update means you accept the updated wording. If a single clause is unenforceable where you live, the rest still applies.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Check How EzCash BD Handles Your Data

Two things shape how we handle your details: payout verification and account security. We collect what a wallet check actually needs — name, mobile number, transaction reference — and match it against your bKash, Nagad or Rocket record before a withdrawal moves. Login runs through an OTP to the number on file. Cookies keep your session alive while you jump from Crash Velocity to the live tables. Want a correction, a copy, or the account closed? Ask the desk and we verify you first.

What we store

Your name, mobile number, wallet details and transaction history stay on file because payout checks need them. Nothing about your play is sold on to advertisers or outside data brokers.

Cookies in the lobby

Session cookies keep you signed in while you switch between Football FastGoal and the slot rooms. Clear them in your browser any time, though that signs you out.

Account security steps

Login uses an OTP sent to the mobile number registered on the account, so a leaked password alone is not enough. That number changes only through a verified support request.

Records and change requests

Account and payment records are held while the account is active, plus the retention period our payment partners and applicable law require. Ask our desk to correct or remove details.

Browse Common Terms Questions

These are the ones that come up most in chat when someone reads the clauses properly. We've answered them the way our agents do: plain, with the actual step involved rather than a pointer to another page. If your situation isn't covered, ask in chat and we'll check the clause against your account history. Anything that turns on your local law or eligible region, we'll say so straight instead of guessing on your behalf.

The core rules stay identical for all three. Only the transfer steps differ, since each wallet has its own confirm-with-PIN flow, and a payout returns to the wallet that funded the deposit.

No. One person keeps one account, and you can link more than one wallet to it as long as the names match your verified account name. Duplicates get merged or frozen.

The studio's server settles the hand. On Baccarat Viproom or Dragon Tiger, reopening the table shows the recorded result, and the outcome logged by the provider is what your balance follows.

Sportsbook bets follow the same account rules, with settlement wording added for cricket. If a match is abandoned or the format changes, the result source named on your bet slip decides payment.

Account and transaction records stay on file while the account is open, then for the retention period our payment partners and applicable law require, after which they leave our active systems.

Message our chat desk from the logged-in account, or email support from the number you registered. We confirm it's you by OTP first, then send the change back in writing.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister AccountEzCash BD Login InfoAbout Us

Read These Terms Before You Deposit

Reach Our Desk About These Terms

Check How EzCash BD Handles Your Data

What we store

Cookies in the lobby

Account security steps

Records and change requests

Browse Common Terms Questions

01 Do these terms change depending on whether I use bKash, Nagad or Rocket?

02 Can I open a second account for my second wallet?

03 What happens if a live table disconnects mid-round?

04 Are the terms different for cricket and BPL markets?

05 How long do you keep my records after I stop playing?

06 How do I request a copy or a correction of my details?

Terms & Conditions

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